Tracking Forms
Form tracking helps you follow the path of your email after you have sent a form. Tracking tells you where your email went, who read it, when they read it and what they did with it.
> Tracking a form
Click the Track link associated with the form to track.
The Mail Tracking System window appears.
The mail tracking window shows the path your form takes after you send it.
. Approvers List: displays mail recipients who have editing privileges.
. Recipients List: displays all mail recipients and their mail activities.
. Received on: displays the date and time the message was received by that particular user.
. Processed on: displays the date and time the message was Approved, rejected, or forwarded by that particular user.
The mail tracking window also displays the current status of the form, indicating whether the form was approved, rejected, or pending.